Important CRA Update
Business Mail Now Delivered Online
Please be advised that the Canada Revenue Agency (CRA) has transitioned to online mail as the default method for delivering most business correspondence. This means paper mail will no longer be sent for most corporate taxpayers.
What this means for you:
CRA notices, letters, forms, and statements will now be available exclusively through your My Business Account portal.
This change applies to:
- Newly registered business numbers and CRA program accounts
- Existing businesses with My Business Account access
- Businesses with authorized representatives using Represent a Client
Important Notes:
Some correspondence may still arrive by paper if it cannot be delivered online.
CRA considers correspondence received on the date it is posted to your online account.
To stay informed:
Log in regularly to your CRA My Business Account to check for new mail.
Update your email address in the portal to receive notifications when new correspondence or account changes occur.
How to access your CRA mail:
- Sign in to your CRA account
- Select your Business account to enter My Business Account
- Click Mail under the Correspondence menu
- View, print, or download your mail items
If you need assistance accessing your account or updating your email, we’re here to help.
For more details, visit the CRA’s official page:
CRA Online Mail for Business
